Delivery Coverage
We offer delivery services across:
[Insert City Name] and surrounding areas (Same/Next Day Delivery where applicable)
Nationwide Delivery for select items (via courier or cargo partners)
🕒 Delivery Timeframe
- In-stock items are usually delivered within 2–5 business days, depending on location.
- Special-order or large appliances may take 5–10 business days.
- Delivery times may vary based on availability, distance, and weather conditions.
💸 Delivery Charges
Within City:
- Free delivery on orders above PKR [Insert Amount]
- Charges apply for heavy items (refrigerators, deep freezers, washing machines, etc.)
Out of City:
- Shipping/cargo charges will be quoted based on location and item weight.
- Customer may need to collect from the nearest cargo terminal, depending on the courier’s delivery scope.
🧾 Delivery Process
- Once your order is confirmed and payment (if applicable) is received, we schedule delivery.
- You’ll receive a call or message before dispatch to confirm address and timing.
- Please ensure someone is available to receive the item and sign the delivery receipt.
⚠️ Important Notes
- Check the product at the time of delivery for any visible damage or issues.
- For larger appliances, ensure the pathway and entrance are accessible for smooth delivery.
- Delivery staff do not handle installation, unless explicitly agreed.
- If delivery is missed due to customer unavailability, re-delivery charges may apply.
🔧 Installation Services
- Installation support is available for select products (e.g., air conditioners, washing machines).
- Charges for installation (if applicable) will be communicated separately.
- Manufacturer or authorized technician may be required for warranty purposes.
📦 Damaged or Missing Items
If you receive a damaged or incorrect product:
- Contact us within 24 hours of delivery.
- Share photos/videos via WhatsApp or email for verification.
- We’ll arrange a replacement or resolution as per our Return & Exchange Policy.
📞 Contact for Delivery Inquiries
Have questions about your delivery? Reach out to us:
Phone/WhatsApp: 03002144938
Email: ellahitraderspk@gmail.com
Address: Suite 104, Al-Burhan Arcade, Block-E, Hydri, North Nazimabad.
Working Hours: Mon-Thursday 11:00 am to 9:00pm, Friday 03:00 pm to 9:00pm, Sunday Closed
Ellahi Traders reserves the right to update these delivery terms at any time. We appreciate your cooperation and look forward to serving you.